Our Process

Data Recovery Overview

How your drive gets from you to us, and how your recovered data gets back to you.

Step 1

Call Us

We’ll answer all your questions and help you understand your data recovery options, including price and turnaround time.  We’ll also identify what data is most important to you, even though we’ll always focus on a complete recovery. Even when you authorize us to proceed, there is no obligation to pay until we are successful.

Step 2

Delivery

A delivery agent will pick up your hard drive, or your smart device or even your whole computer when it contains the failed drive.  Your equipment will be safely transported to our service center in Kobe.

Step 3

Preparation

At our service center our certified technicians immediately begin the process of preparing your drive for data recovery, including safely removing failed drives from devices and computers when necessary. Your drive will then be transferred to our global Certified ISO-5 Cleanroom where the data recovery process begins.

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Step 4

Updates & Confirmation

Throughout the data recovery process, we will contact you with regular updates. We’ll call you to discuss the results once the recovery is complete, so you can confirm we’ve recovered the data you need. We’ll provide you final pricing that will never exceed the original estimate, and receive your final approval.

Step 5

Data Saved & Returned

With your data recovered, we’ll return your data back to you, safely encrypted to protect your privacy and security. We can also provide advice and support related to getting your device, and even your life and business back to the way it was before the data loss happened.

We Can Save It!®

Recover Your Data

Call Now — 0800-123-6243

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THE WORLD'S LEADING DATA RECOVERY FIRM FOR OVER 30 YEARS

The highest data recovery success rate in the industry.

CERTIFIED PROOF

THE INDUSTRY LEADER IN DATA RECOVERY AND CUSTOMER SERVICE

In the virtual world of the web, other data recovery companies might appear to be just as qualified as DriveSavers. They claim to provide the same levels of experience, service and security. But, can they really support what they say?

To confidently select a reputable data recovery firm, ask for proof that they can meet and uphold these industry standards.